Our primary source of support is our wiki. This wiki is maintained by us and also open to our users to update and add to. This wiki will detail installation, upgrading and trouble shooting issues common to Octane.
Our support login provides access for our paying support customers to issues support tickets and also gain access to more detailed and custom support. Both direct email and phone contact.
On line access and support for Octane is available here at our WIKI. This wiki will detail how to install, setup and trouble shoot Octane. All version, the free TEAM version and the enterprise start here.
Check out the WIKI