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Purchase support 

Still need help? You can purchase support services when you need them. Visit our support services page and buy them online.

Current Version 1.7.8
  • Added support for Tomcat 9
  • Added support for Firebird 3 database
  • Fixed a bug in the email templates.
  • Current version ONLY runs on Firebird 3 databases, prior version will need to purchase upgrade support to run version 1.7.8

1.7.7.1

  • Super admin rights. Admin right now allows user to perform most change operations and modify and complete tasks. 
  • Added new approval right "Approve only" that prevents user from rejecting changes. 


Version 1.7.6
  • Rich text formatting in Change and task Description and comment fields. 
  • HTML formatted emails.
  • Warn user email feature will send carbon copy of task due/overdue email to selected user.
  • Added Category field column to the request list views.

Technical support

You can contact us for technical questions relating to IT or application setup via email of phone.

Phone: 815-301-9939
e-mail: support@edm-concepts.com
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